Refund & Cancellation Policy

If you need to cancel, please inform us in writing. Cancellation charges are calculated from the date we receive your notice:

  • 45 days or more before arrival: deposit retained
  • 44 – 30 days before arrival: 25% of the tour cost
  • 29 – 15 days before arrival: 50% of the tour cost
  • 14 days or less / no-show: 100% of the tour cost

Luxury trains, peak-season hotels, flights and special events may carry stricter conditions, which will be stated in your quotation. Approved refunds are processed within 15 working days. We strongly recommend travel insurance.

Last updated: October 2026

Ready for your next adventure?

Tell us your dream trip and our experts will craft a personalised itinerary — free of charge.